How to fix HEVC 'Codec missing or unavailable' - Download and install HEVC codec for Adobe Premiere Pro
Step 1. Open Adobe Premiere Pro and enter your license.
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Step 2. Import your HEVC-encoded video into Adobe Premiere Pro, and then you may receive a prompt as shown in the picture. (Some users might not get this message.)
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Step 3. Click OK to perform HEVC codec installing.
Step 4. Restart your computer.
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Once done, Adobe Premiere Pro should be able to import your HEVC footage without popping up codec missing error. However, not everyone can install HEVC codec successfully.
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'Yeah I got that popup and pressed OK, but I got some error. It says 'The importer reported a generic error'.'
'So I clicked OK and got a message saying the codec was missing.'
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And, the import error may still persist even if you have managed to install HEVC codec. What's more, installing new codec may cause new problems. It may lead to codec conflict and failure of reading some files.
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