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| Important Reminder: |
| Flash Player's end of life is December 31st, 2020. Please see the Flash Player EOL Information page for more details. |
Having trouble installing Adobe Flash Player? Identify your issue and try the corresponding solution.
1. Have you checked if Flash Player is already installed on your computer?
2. Are you being asked to close the browser?
On Safari, the installer closes the browser to proceed with the installation.
Follow these instructions.
3. Have you checked if Flash Player is enabled in your browser?
For Firefox on any OS, see Enable Flash Player for Firefox.
For Safari on Mac OS, see Enable Flash Player for Safari.
For Google Chrome, see Enable Flash Player for Chrome.
For Opera, see Enable Flash Player for Opera.
4. Did the installer start installing?
You don’t know where the Flash Player installer has been downloaded.
By default, the files are downloaded and saved to the Downloads folder unless the 'save to' location is changed manually.
- After downloading Flash Player, close all browsers.
- Locate the Flash Player install file. Unless you have specified otherwise, the file is saved in your Downloads folder.
- Double-click the installer file to begin the Flash Player installation.
Choose Window > Downloads or press Option+Command+L. Control-click the downloaded file and choose Show in Finder.
5. Are you unable to resolve the issue?
The rich-media content does not work, and you do not know what the issue is.
Uninstall Flash Player and perform a clean install of Flash Player.
6. Do you have password-related issues?
If you are unable to authenticate successfully, check your user name and password. Use your system credentials, not your Adobe ID.
Still having problems?
If you are still having trouble installing Adobe Flash Player, try downloading the installer directly from the following sites:
Adobe Acrobat Reader For Mac Safari
- Flash Player for Safari and Firefox - NPAPI
- Flash Player for Opera and Chromium-based browsers - PPAPI
Also see:
Acrobat X and Adobe Reader X support viewing PDF files inside the Safari browser on Mac OS X. Acrobat X and Reader X do not support any other browser, such as Firefox or Opera. For more information about system requirements, click these links for your product: Acrobat X Pro, Acrobat X Standard, Adobe Reader X.
Adobe PDFViewer for Mac OS X requires the following system requirements:
- Safari 4 for Mac OS X 10.5.8 and Mac OS X 10.6.4
- Safari 5 for Mac OS 10.6.4
- Acrobat and Reader via AdobePDFViewer Safari plug-in are 32/64-bit (64-bit available in Safari 10.6)
Note: If you don't have Acrobat or Reader, or haven't installed the PDFViewer plug-in, then Safari shows PDF files using the Mac OS X native PDF support. Support for many Adobe PDF workflows (such as the Collaboration feature or many Forms and Security features) is unavailable.
Configuring Acrobat to display PDF files in Safari
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader. This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
Reader's Preferences > Internet > Display PDF in Browser is always dimmed
- To disable Safari integration, delete the AdobePDFViewer.plugin from /Library/Internet Plug-ins
- To reenable Safari integration, rerun the installer over the current installation. Start the Acrobat/Reader X installer from the original media, and then follow the onscreen prompts to complete the installation.
Uninstalling an older version of Acrobat or Reader after Acrobat X or Reader X has been installed removes the AdobePDFViewer plug-in
If Acrobat X or Reader X is installed alongside an older version of Acrobat or Reader, removing the older version removes the AdobePDFViewer plug-in.
Adobe Flash Player For Mac Safari
To reenable Safari integration, rerun the installer over the current installation. Start the Acrobat/Reader X installer from the original media, and then follow the onscreen prompts to complete the installation.
Adobe Reader For Mac Safari
Older versions of the AdobePDFViewer plugin can overwrite newer versions of the plug-in
Having multiple versions of Acrobat or Reader installed on the same system can cause plug-in conflicts. For example, suppose you have both Acrobat 9 and Acrobat X on your system and Acrobat 9 gets updated. In this case, the Acrobat 9 version of the AdobePDFViewer plug-in can overwrite the Acrobat X version of the plug-in. To correct the issue, follow these steps:
- Reinstall Acrobat X or Reader X from the original media.
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